FAQ's

About Our Products
What makes Dew Lumina body shimmer special?
Our body shimmer products are formulated with naturally derived pigments including
Mica, Titanium Dioxide, Iron Oxides, and Ultramarines to create luminous, vibrant mineral
colours. We focus on clean, skin-loving ingredients that enhance your natural radiance
without masking it, helping you feel confident and celebrate your individuality.

Are all your products vegan?
We offer both vegan and cruelty-free options:
- Vegan AND Cruelty-Free: Angel, Glamour, and Sun shades are certified by both the Leaping
Bunny and Vegan Society
- Cruelty-Free (but not vegan): Sexy shade is cruelty-free but contains non-vegan
ingredients
All our products are never tested on animals, and we're proud to be certified cruelty-free by
Leaping Bunny.

What's the difference between your vegan and non-vegan shades?
The difference lies in the specific pigment formulations. Our Angel, Glamour, and Sun
shades use only plant-based and mineral ingredients, while our Sexy shade contains some
animal-derived components in its formulation. All shades deliver the same high-quality,
luminous finish.

How do I know which shade is right for me?
Our body shimmer suits all skin types and tones! Here's a quick guide:
- Angel: Perfect for a subtle, ethereal glow
- Sexy: Ideal for a warm, sultry radiance
- Glamour: Great for dramatic, eye-catching shimmer
- Sun: Beautiful for a golden, sun-kissed look

Can I use body shimmer on my face?
Absolutely! Our shimmer is safe for face application. Apply lightly to high points like
cheekbones, bridge of the nose, and temples for a beautiful glow.

How do I apply body shimmer for best results?
For Décolletage: Use upward sweeping motions from the centre of your chest outward
For Arms: Apply in circular motions along muscle lines for even coverage
For Face: Lightly touch high points (cheekbones, nose bridge, temples)

Can I wear shimmer every day?
Yes! Our products are designed for both special occasions and everyday wear. For daily use,
apply a light layer for a subtle glow that boosts confidence.

How long does the shimmer last?
Our long-lasting formula is designed to stay put throughout your day or event. For extended
wear (like festivals), we recommend using a setting spray over the shimmer.
What if I apply too much?
If you over-applied, gently blend with a damp makeup sponge or soft cloth to diffuse the
intensity. You can also layer other makeup over it to tone down the effect.

Can I layer shimmer with other products?
Yes! Our shimmer works beautifully layered over moisturizer, foundation, or mixed with
your favourite body lotion for a custom glow.

Do you offer free shipping?
Yes! We provide free standard shipping Australia-wide with no minimum purchase
required.

How quickly will my order ship?
All orders are shipped within 3 business days of purchase.

Which areas do you ship to?

We ship to all Australian states and territories.
What payment methods do you accept?
We accept Visa, Mastercard, Apple Pay, PayPal, Google Pay, and Shop Pay.
Returns Customer Service

What's your return policy?
We offer a 30-day money-back guarantee for any reason. If you're not completely satisfied
with your purchase, contact us within 30 days for a full refund.
How can I contact customer service?
You can reach us at 0430 707 695 or through our social media channels on Instagram and
Facebook.
Do you offer samples?

Currently, we don't offer individual samples, but we frequently run gift with purchase &
promotions where you can try additional products with your order.

When should I wear body shimmer?
Our shimmer is perfect for:
- Festivals: Bold, dramatic application with setting spray
- Weddings: Subtle, photo-friendly glow
- Parties: Eye-catching shimmer for special nights out
- Daily wear: Light application for everyday confidence
Is shimmer appropriate for professional settings?
For professional environments, apply sparingly to areas like your décolletage (if showing)
or a light touch on your arms for a subtle, polished glow.

How should I store my shimmer?
Store in a cool, dry place away from direct sunlight. Keep the container tightly closed to
maintain product quality.
How long will my shimmer last?
With regular use, one container typically lasts several months. The exact duration depends
on frequency of use and application amount.
About Dew Lumina
What inspired Dew Lumina?
We believe in enhancing your natural glow and helping beauty enthusiasts achieve
luminous, radiant skin through ethical, high-quality cosmetics that celebrate individuality.

Are you committed to ethical beauty?
Absolutely! We're certified by both Leaping Bunny (cruelty-free) and Vegan Society (for our
vegan shades), and we're committed to transparency about our ingredients and
formulations.

Do you have plans for new products?
We're always working on expanding our range! Stay tuned to our newsletter and social
media for announcements about new products and shades.

How can I stay updated on new products and promotions?

Follow us on Instagram, Facebook, and Pinterest, and sign up for our newsletter to receive
updates and exclusive offers.

Still have questions? Contact us at 0430 707 695 or reach out through our social media
channels. We're here to help you achieve your perfect glow!