Glamour Glow Body Shimmer

ANGEL, GLAMOUR & SUN[+/- (May Contain): Mica (CI 77019), Titanium Dioxide (CI 77891), Iron Oxides (CI 77491, CI 77492, CI 77499), Carmine (CI 75470), Ultramarines (CI 77007), Aluminum Powder (CI 77000), Bronze Powder (CI 77400), Copper Powder (CI 77400), Chromium Oxide Greens (CI 77288), Chromium Hydroxide Green (CI 77289), Manganese Violet (CI 77742), Bismuth Oxychloride (CI 77163), Ferric Ferrocyanide (CI 77510), Yellow 5 Lake (CI 19140), Blue 1 Lake (CI 42090), Red 40 Lake (CI 16035)].

SEXY[+/- (May Contain): Mica (CI 77019), Titanium Dioxide (CI 77891), Iron Oxides (CI 77491, CI 77492, CI 77499), Carmine (CI 75470), Ultramarines (CI 77007), Aluminum Powder (CI 77000), Bronze Powder (CI 77400), Copper Powder (CI 77400), Chromium Oxide Greens (CI 77288), Chromium Hydroxide Green (CI 77289), Manganese Violet (CI 77742), Bismuth Oxychloride (CI 77163), Ferric Ferrocyanide (CI 77510), Yellow 5 Lake (CI 19140), Blue 1 Lake (CI 42090), Red 40 Lake (CI 16035)].

At Dew Lumina, we are committed to providing you with the highest-quality beauty products. Your satisfaction is our top priority. If you are unsatisfied with your purchase, we are here to help. Our refund policy ensures a win-win experience for both you and us.

30-Day Satisfaction Guarantee

We stand by our products and want you to love them as much as we do. If you are not satisfied with your Dew Lumina purchase, you can return it within 30 days of the purchase date for a full refund or exchange.

Eligibility for Refunds

To be eligible for a refund, please ensure that:

• The product is in its original packaging.

• The return request is made within 30 days of the purchase date.

How to Request a Refund

1. Contact Us: Email our customer service team at info@dewlumina.com with your order number and the reason for the return.

2. Receive Return Instructions: We will provide you with a return shipping label and instructions on how to send your product back to us.

3. Return the Product: Return the product to us using the provided shipping label.

Processing Your Refund

Once we receive your returned product, we will inspect it and notify you of the status of your refund. If your return is approved, we will process your refund to your original payment method within 7-10 business days.

Shipping Costs

• Defective or Damaged Products: If the product is faulty or damaged, we will cover the return shipping costs.

• Change of Mind: For returns due to change of mind, the customer is responsible for the return shipping costs.

Exceptions

• Final Sale Items: Products marked as final sale are not eligible for refunds or exchanges.

• Gift Cards: Gift cards cannot be returned or refunded.

Contact Us

If you have any questions or need assistance with your return, please contact our customer service team at info@dewlumina.com We are here to help and ensure you have a positive experience with Dew Lumina.

Thank you for choosing Dew Lumina. We appreciate your business and are committed to providing you with products that make you feel radiant and confident.

At Dew Lumina, we are pleased to offer free standard shipping on all orders, ensuring your beauty products arrive at your doorstep without any extra cost.

Processing Time:

• All orders are processed within 1-2 business days.
• Orders are not shipped or delivered on weekends or holidays.
• You will receive an email confirmation with a tracking number once your order has shipped.

Shipping Time:

• Standard Shipping (Free): Delivery typically takes 3-7 business days within Australia.
• For rural or remote areas, delivery may take a little longer.

Expedited Shipping:

• While our standard shipping is free, if you need your order sooner, we offer expedited shipping options at an additional cost, available during checkout.

Shipping Locations:

• Currently, we ship only to addresses within Australia. We are working on expanding our shipping options, so stay tuned!

Order Tracking:

• Once your order has shipped, you'll receive a tracking number via email so you can follow its journey.

Lost or Delayed Orders:

• In the rare event your package is lost or delayed, please contact our customer service team at info@dewlumina.com within 7 business days of the expected delivery date, and we will assist in locating your order or provide a replacement.